Most owners in Queens, New York believe that if they purchase a new property or have renovated it within the last few years that there wouldn’t be a need for maintenance of their property. While this may be true and there are many examples of tenants being in the property for over a year without a huge expense associated with fixing issues, there will come a day eventually that there will be a need. Unfortunately tenants do not handle properties like owners and therefore appliances break rather quickly, faucets break and floors might need to be fixed. When owners decide to use a Queens property management company the strategy on handling maintenance can be differ. Some property management companies in Queens use a pro-active role that involves preventative measures and others just do the minimum in fixing what needs to be fixed and move on. Both have their advantages and deciding to use preventative measures will be costly up-front but will save you at the end of the day.
When it comes to maintenance requests, we always advise our clients to prepare for the worse. Our staff here at Blue Harbour Property Management has over 20 years of experience dealing with home repairs and we put our best foot forward in order to handle it in a timely, professional and cost-efficient manner. We have dual roles. Making the tenants satisfied that their requests have been addressed and also making sure that the repairs are not overly costly to our landlords. As such, we have come up with some tips on keeping overall costs down while making sure that your tenants are happy with their issues:
- Landlords should make sure that they put aside a cash reserve in the event that repairs are necessary. Here at Blue Harbour Property Management, we advise our landlords to set aside at least $1,500.00 for expenses. Although this might be considered a large sum, you must account for the unexpected catastrophic repair that can set aside an owner for months. By being prepared, it will save you from it affecting your personal life if it ever happens.
- If your Queens property that you expect to rent is a tad older, we say more than 12 years old, you can expect to pay a little more for its upkeep. What you should do is keep a running list of what may need upgraded or repaired. By doing this, many things will not come as such a surprise when you have to spend on the material and labor. Examples such as taking notes on if your gutters need to be replaced, windows need to be changed etc.
- Respond to repair requests in a timely fashion. You should make sure that you are always in compliance with New York City Housing Codes and regulations. The failure to do so may result in fines or emergency repair costs that the City charges. Also, by responding to repairs requests fairly reasonably, you will be strenghthening your relationship with your tenants.
The staff at Blue Harbour Property Management understands that it is almost impossible for a landlord to have 24/7 coverage to handle maintenance and repair issues at their properties. At Blue Harbour Property Management we offer our clients at 24/7 live assistance to handle emergencies at their properties. We maintain a personal relationship with our landlords and tenants so they are assured contact with our Queens property managers at any time of the day. That way we are assures that emergencies are handled in a timely fashion. We have two offices in Queens, NY. One in Forest Hills and another South Ozone Park. We are here to assist and improve the function of our client’s investments.